Q.
What if I don’t find what I’m looking for?
We are happy to help you find what you need.
Our Product Sourcing Team is happy to help you find the packaging products you’re looking for. Minimum order quantities will apply. Reach out to your Packaging Specialist to get started.
Q.
How could ORIA protect the customer’s privacy?
Before you send your own design, we can sign a confidentiality agreement, not show to others,except for the production;
Q.
What happens if I have a complaint?
Please do the QC within 15 days after you got the goods, if you have any complaint, we have the technical workers to handle your issue. If it is our problem, we can do the refund or offer the discount in the new order.
Q.
How does ORIA monitor the quality?
We have the following quality tests:
measuring tests (weight, content, dimensions, etc.)
destructive testing (internal pressure, pendulum swing impact, thermal shock, etc.)
100% inline testing by inspection machines (wall thickness, crack testing, impurity testing, etc.)
QC workman will check the goods randomly during the production;Or you can arrange SGS to check;
MOQ depends on bottle color,or custom
Plastic Jars and bottles are in stock: 5000pcs
Custom Color or Logo: 10,000pcs.
Custom Shape: 10,0000pcs
FOR other shapes’ MOQ please consult our sales department.
Q.
Can I get the samples and how can I order them?
Sample can be free, the shipping cost in your side; Or freight collect by Fedex , DHL, UPS;
Q.
Can we make our own mould?
Yes. The mould will be used only by the exclusive customer. This mould belongs to the customer and we are happy to send the mould if the customer wants to deliver it to other factories. Our shape mould is about US$800 without tube mold. Mould price will be a little different according to the size and the shape or design of the bottle.
Q.
How long does it take to have our own mould? And when can it be ready?
From the initial idea to the finished technical drawing, it takes only 2 weeks if the customer cooperates very well in the design. We need to go back and forth to confirm the design until the customer is satisfied. Once the customer approves the drawing, usually 2-3 weeks later the mould will be ready.
Q.
Before place mass order, can we do sampling for our custom bottle?
Yes. When mould’s ready, we can do a small batch of sampling bottles like 10 pcs for the customer, then you can see what your own bottle will be and if there is anywhere need to change, you still have a chance to do that. This process may take 2 weeks or more or less time according to the production arrangement of the factories.
Q.
Can ORIA do labeling? Or can you do silk screen printing or frosting on the bottle? What is the MOQ?
We work with professional partners to do decoration like screen-printing, labeling, frosting, and also all kinds of labeling. The MOQ is according to the decoration process that you want to make.
